Cancellation Policy
Daily Deals 365, we strive to provide the best possible service to our customers. As part of this commitment, we have established a clear cancellation policy to ensure transparency and fairness for all parties involved. We understand that circumstances may arise where you need to cancel an order, and we want to ensure you know about the process and any associated charges.
Cancellation Charges for Orders in Transit or Refused at Delivery:
A. For prepaid and partial COD orders, if you cancel an order while it is in transit or refuse to accept the delivery, the cost of forward and reverse courier charges, payment gateway charges, and shipping charges will be deducted from the refund amount.
B. In the case of COD order cancellations, the charges will be deducted from the wallet cash, and future orders using COD payment mode will not be allowed.
Cancellation Timing:
It's important to note that orders can only be canceled when the order status is "Processing" without any charges. Once an order has progressed beyond this stage, cancellation may not be possible.
We want to emphasize that this policy may be subject to change, and specific terms and conditions may apply in certain situations. It is advisable to review the cancellation policy periodically to stay informed about any updates or modifications.
We understand that cancellation charges can be an inconvenience, and we aim to be as transparent as possible about these processes. Our goal is to ensure that our cancellation policy is fair and reasonable for both our customers and our business.
We appreciate your understanding and cooperation in adhering to our cancellation policy. Should you have any questions or concerns regarding cancellations, please do not hesitate to reach out to our customer service team. We are here to assist you and provide clarity on any aspect of our cancellation policy.
